When I was in the Army I did user support. I got this call more than once:
User: Sergeant, I can't get my document to print.
Me: I hate to ask, but is your printer turned on?
Me: Just humour me (I got to be known for that phrase), just reach around the back and check the switch.
These were dot matrix printers that made a very distinctive sound then they started. Of course, I would hear that sound.
User: Ok, it's printing now. Thanks!
Normal is a relative term. For some reason it is not a term my relatives use to describe me.