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> Tech Help, Don't let this fool you
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Blue_Rogue 
Posted: 14-May-2004, 02:30 PM
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ZodiacAsh

Realm: Tulsa, Ok.

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I'm starting this for humor and customer frustration outlet.
I think that anyone who understand and works on computers needs a place like this biggrin.gif

For instance;

Had a cutomer of mine call me, he wanted help sending a picutre over e-mail. He was asking me what the address was, and I told him, told him how to add the picture to the body of the e-mail, then he sent it.
But it came back undeliverible.
He was doulbe checking the e-mail address (we have a long domain), he told me what he had, it was correct, then he said he would spell it out back to me.
That when I found where he went wrong, instead of putting
Office@.........
He had typed
Officeat..........
laugh.gif


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Careful what you ask for, you might just get it.

House of Gordon

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Aragorn 
Posted: 14-May-2004, 03:33 PM
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ZodiacIvy

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Its funny, and I know what you mean biggrin.gif . I have several customers who try to install memory into PCI slots and they keep telling me it will not fit, huh, go figure. laugh.gif This happens about 15 to 20 times a month.


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What lies behind us and what lies before us are small matters compared to what lies within us.
--Ralph Waldo Emerson

Don't judge each day by the harvest you reap, but by the seeds you plant.
--Robert Louis Stevenson
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Raven 
Posted: 14-May-2004, 03:58 PM
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ZodiacHolly

Realm: Indianapolis, IN

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this is a little off topic as one of my jobs where I work is tech on sound reinforcement equipment.

The problem I run into is sort of the opposite as some different types of cable will plug in interchangeably and people that don't know the difference between a shielded cable and twin lead type will call and then argue the point with me when I figure out their problem. I get,"well the plug fits" I might ad that these are not consumers but the people selling the product in the stores as I work on a wholesale level rolleyes.gif


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He is no fool who gives up that which he can not keep to gain that which he cannot loose

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Aragorn 
Posted: 14-May-2004, 04:51 PM
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ZodiacIvy

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If the plug fits... laugh.gif Isn't that the truth. They try to cut corners whenever they can. It is real funny when they think they are smarter then you. tongue.gif
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tsargent62 
Posted: 17-May-2004, 12:11 PM
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When I was in the Army I did user support. I got this call more than once:

User: Sergeant, I can't get my document to print.
Me: I hate to ask, but is your printer turned on?
User: Yes.
Me: Just humour me (I got to be known for that phrase), just reach around the back and check the switch.

These were dot matrix printers that made a very distinctive sound then they started. Of course, I would hear that sound.

User: Ok, it's printing now. Thanks!


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Cheers!
Todd



Normal is a relative term. For some reason it is not a term my relatives use to describe me.


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