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| Celtic Radio Community > Medieval Kingdom > Medival Kingdom Log In Problem |
| Posted by: Kiltedman 04-May-2012, 08:25 AM |
When I click Play in the Medival Kingdom Game  I have been getting a diagonits notice on two different computers one at work and one a home the same problem, so it not the computer. I have gotten this message for the last 3 weeks and have not been able to play. I also notice that the scores in the game are not changing. Are the rest of the players having the same problem and is any thing being done to correct the problem? |
| Posted by: CelticRadio 05-May-2012, 07:59 PM |
| We will be looking into this and will get back to you. Sounds like there is a problem! |
| Posted by: CelticRadio 06-May-2012, 08:07 PM |
| What browser are you using to play? Have you tried Firefox with any luck? Also, try changing your password: http://www.celticradio.net/php/forums/index.php?act=UserCP&CODE=28 Sometimes this can get unsync'd and it is important that your password matches across systems. Our password changer will do that for you. We are going to monitor the resources and see if they are changing. Havnt received any in game reports, so it could be just the main page. We did upgrade our server on March 18th, so it is possible something is not right still. Let me know if the ideas above work and we will be looking into this. |
| Posted by: ryansgirl 20-Apr-2015, 10:25 PM |
| Every time I log in and hit play now. It keeps saying This page cannot be displayed. Is there usually a problem with Internet Explorer? |
| Posted by: CelticRadio 21-Apr-2015, 04:18 AM |
| That will be the first thing we are going to look at. This problem happens occasionally and we will be sure to fix. Give us a few days... |
| Posted by: CelticRadio 25-Apr-2015, 11:07 AM |
| Hi Ryansgirl, We have identified the issue with your account. Medieval Kingdom does not require a password, it is hooked up to your Celtic Radio account and there is a slight problem with that. Your account should work now, however, we are working on some extra coding to prevent this issue from reappearing in the future. |
| Posted by: lgreaseman 28-Jul-2015, 02:04 PM |
| I have been playing the game for over a week now and a couple of days ago I went to log in and my account was gone...!? I did post a "tech help" for this, but I have not heard anything. So I figured I would just suck up the loss and start over. However when I try to do that it says..."there is already an account with my information.?! So great I guess all is not lost...but why can't I get into the account when I log in??? Help me please... |
| Posted by: olorin 02-Aug-2015, 11:10 PM |
| I'm not sure why CR hasn't replied yet but it does sound like your account is still in the system somewhere. It doesn't self-delete until you are inactive for about a month so there may be hope for you yet. You may want to consider sending an email directly to Celtic Radio, you'll most likely get a faster response. Olorin |
| Posted by: lgreaseman 06-Aug-2015, 07:35 PM |
| Just to let every one know that the problem I had getting in to my account has been solved. I just want to say a big Thanks to Sarah who stayed in contact with me all through the ordeal! They did a great job of supporting the game!!!! |
| Posted by: olorin 06-Aug-2015, 08:50 PM |
| Glad to hear you had help, they are usally very good about helping with login issues and such. |