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Celtic Radio Community > Technical Support > Request System Changes


Posted by: The_Spanish_Rover 01-Sep-2004, 08:48 AM
I'm not sure this is the proper place to post this comment, but I wasn't able to post it in "News".

I've seen that the maximun amount of songs to request has decreased. I wonder what make you change that system, as for what I've seen there's hardly ever somebody requesting songs. I even tough about suggesting to encrase the max numer, as I have the sensation of beeing the only one requesting.

Anyway, It's also good to listen to new songs and discover new music.

Come on fellows, use that request chance, and request your favourite songs! I'm willing to listen to them!

Posted by: macquarl 01-Sep-2004, 08:52 AM
That's funny because I was feeling the same way. I was always waiting for my last time limit to be up so that I could request my next set of songs.

And yesterday when I saw it was down to 1 an hour I was shocked.

This, of course, is not going to make me stop listening - I love this station biggrin.gif

thumbs_up.gif thumbs_up.gif

Posted by: freekenny 01-Sep-2004, 11:45 AM
O'siyo,
I too noticed just today that one can only request one song per hour mellow.gif Kinda wish you could request at least two an hour but, rules are rules rolleyes.gif and it won't prevent me from 'hangin' out' here! beer.gif Keep up the fantastic work Mister MacFive cool.gif
~~Sty-U red_bandana.gif
P.S. I wish there was a Harley ridin' emoticon lol.gif

Posted by: Macfive 01-Sep-2004, 11:52 AM
We are making some changes to our request system. The reasons are three fold:

1. DMCA regulations require that songs be delayed for atleast 1 hour from a request.

2. We are just getting to many requests to realistically play throughout the day. Our queue will fill up with the same songs each and every day. You might have 2-3 hours of songs to play at this time. We also noted that during some of these multiple requests that our listener numbers drop substantially.

3. New music is not being played! We have so many excellent new artists that we have added to our broadcast, yet some of them have only been played once in a 2 month period!

To the listeners and members that love to request songs and many of them, I am truly sorry we can not accommodate the frequency and number of requests. We may in the future be able to have an all request hour or two, so we will try to fit this into the broadcast. Also, I think during our chat times and special occasions we will open up the request line for lots of requests. Thanks for your understanding.

New Request policy:

- 1 song per member every 60 minutes.
- 10 songs max per day.
- 1 hour delay for all requests.

Posted by: freekenny 01-Sep-2004, 12:04 PM
QUOTE (Macfive @ 01-Sep-2004, 12:52 PM)
To the listeners and members that love to request songs and many of them, I am truly sorry we can not accommodate the frequency and number of requests. We may in the future be able to have an all request hour or two, so we will try to fit this into the broadcast. Also, I think during our chat times and special occasions we will open up the request line for lots of requests. Thanks for your understanding.


O'siyo Mac,
Now those are great ideas! biggrin.gif An all request hour or two would be fantastic as would 'special occassion' nites open for requests! thumbup.gif Ni Ya We for explaining the request situation..much appreciated biggrin.gif
~~Sty-U red_bandana.gif

Posted by: talleyrand 01-Sep-2004, 12:37 PM
QUOTE (Macfive @ 01-Sep-2004, 12:52 PM)
1. DMCA regulations require that songs be delayed for atleast 1 hour from a request.

Really? How queer. No offense, but at first I was just thinking "that's a weird lie to tell just to keep the number of requests down" but it sounded so strange that I said it's gotta be http://jodash.co.uk/rules.html. That just blows my mind. A local radio station always has their Two-For Tuesday promotion or their 6 o'clock road block where they play either two songs or a block of songs from the same artist. Guess that won't be happening around here, at least by user request. wink.gif

Posted by: Danann 01-Sep-2004, 12:47 PM
I miss the requests, because I'd get a set of songs queued up, and it would energize me when I was cleaning, or trying to make it through the last hour of work. But rules are rules! I'm not going anywhere, and if I want to hear those songs, I'll get the CDs.

Posted by: macquarl 01-Sep-2004, 12:55 PM
I'm good with it to. At least we can still hit that one an hour thing so we can still get an absolute favorite every now and then.

Thanks for the explanation though - it helps to finally know what's going on.

Love the station - keep up the excellent job.

Posted by: Aaediwen 01-Sep-2004, 03:51 PM
^*))%$%% I hate that document ::mad ::mad

Ohh well, Wish I had time to protest it to Washingon, and build myself a nice solid case against it. It's wrong in so many ways. Intent is well, but it's overkill.

Posted by: The_Spanish_Rover 01-Sep-2004, 04:46 PM
It will be a great Idea to have an all request hour biggrin.gif

I think it will be a wondeful idea to have a pool where listener can put songs, and we all can vote them. The most voted ones will be played more often, or at some time...

Does the rating system has any use, or it's just to compare your preferences?

Posted by: Macfive 01-Sep-2004, 07:48 PM
QUOTE (talleyrand @ 01-Sep-2004, 02:37 PM)
Really? How queer. No offense, but at first I was just thinking "that's a weird lie to tell just to keep the number of requests down" but it sounded so strange that I said it's gotta be http://jodash.co.uk/rules.html. That just blows my mind. A local radio station always has their Two-For Tuesday promotion or their 6 o'clock road block where they play either two songs or a block of songs from the same artist. Guess that won't be happening around here, at least by user request. wink.gif

105th Congress 2nd Session - House of Representatives - Report 105-796

Digital Millennium Copyright Act - October 8, 1998, Page 88:

"Third, the definition of ??interactive service?? is amended to clarify that certain channels or programs are not considered interactive provided that they do not substantially consist of requested sound recordings that are performed within one hour of the request or at a designated time. Thus, a service that engaged in the typical broadcast programming practice of including selections requested by listeners would not be considered interactive, so long as the programming did not substantially consist of requests regularly performed within an hour of the request, or at a time that the transmitting entity informs the recipient it will be performed."

Again, we are just trying to play by the rules and do everything in our power to make Highlander Radio and CelticRadio.net be here for the long run. The DMCA clearly states that requests must be delayed an hour from the actual request. We are going to have a request queue with the estimated time your request will be added to the queue.

Also, there is no guarantee that your request will play. Especially after 5:30 or before 12 as we have a few times during the day that the queue is cleared. I would say most times it will, but just so you are aware.

Posted by: talleyrand 01-Sep-2004, 08:28 PM
I wasn't doubting you MacFive, honest. wink.gif That just... just blows me away and I've cut a long rant out but I enjoy the station immensely, put my money where my mouth is and obviously don't want to see it go away so certainly keep it legal but I'm still just flabbergasted about that provision.

Posted by: Macfive 02-Sep-2004, 05:49 AM
QUOTE (talleyrand @ 01-Sep-2004, 10:28 PM)
I wasn't doubting you MacFive, honest. wink.gif That just... just blows me away and I've cut a long rant out but I enjoy the station immensely, put my money where my mouth is and obviously don't want to see it go away so certainly keep it legal but I'm still just flabbergasted about that provision.

We appreciate all of your support. I just was thinking about it and thought I should actually read the law and then the thought I should post it just for any questions.

The problem with some of these laws is that it stifles creativity. America is losing so much of our tech force overseas and then we make laws that other countries don't have which put us at a further disadvantage.

But we will play by the rules and if anyone questions us we have the mojo to back us up!

Posted by: Avonlea22 02-Sep-2004, 08:35 AM
I'm kinda bummed about this myself, but in the great scheme of things, I think it's great that you offer requests to begin with. I'm happy enough with one an hour if it means I can actually request something and have a say in what gets played, and heard by people around the world. It's almost like making a global difference. smile.gif

Posted by: VetteGal 02-Sep-2004, 12:03 PM
I personally wish that there was not a time when request are turned off as I listen at night, after 10 pm Central time and basically as of now I cannot listen to anything I request. Plus, at 11 pm my time it goes to sleepy time music. I really don't listen as much as I used to because I can't request songs and I don't wish to be put to sleep. I liked it the way it was when I first signed on with requests at all times and if you wanted to listen to sleepy time music you could listen to celtic hearts channel. Sorry for the rant, but I just had to let my feelings out.

Posted by: The_Spanish_Rover 02-Sep-2004, 04:28 PM
I just feel stupid when I can not request a song, and there are absolutely anybody requesting, and lots of songs from the Radio are being played sad.gif

Anyway, that should be hard to implement, and I can not really complain about how things are now...

But If you want work to do and suggestion... There you are!

(Allright, u didn't even ask for them... unsure.gif )

Posted by: Macfive 02-Sep-2004, 08:14 PM
To help with the changes to our request policy, we have created a new tool for requests. The Request Queue will show all requests that are:

1. Pending the DMCA 1 hour delay.
2. Currently in the Queue to play.
3. 'On Hold' because requests are disabled.

http://www.celticradio.net/php/requests.php

Additionally, we have made some changes so that when we have specialty programming, any requests in the queue will not be cleared, but will be saved for later play once requests are re-enabled.

We have also added more time to request songs. View our broadcast schedule for more details:

http://www.celticradio.net/php/schedule.php

Posted by: VetteGal 02-Sep-2004, 09:04 PM
I just checked you the schedule, did you stop the celtic sleepytime music at 11 pm Central? If you did I have just one thing to say.
clap.gif clap.gif clap.gif

Posted by: Irish Stepper 02-Sep-2004, 10:49 PM
QUOTE (VetteGal @ 02-Sep-2004, 11:04 PM)
I just checked you the schedule, did you stop the celtic sleepytime music at 11 pm Central?  If you did I have just one thing to say.
clap.gif  clap.gif  clap.gif

No...it still says soft music. no.gif

But I have a question. It says that any station that plays a request within 1 hour is called an interactive program. So, what's wrong with being an interactive program? Is such a thing allowed to exist by law? And if so, why couldn't we do that? unsure.gif

Not ranting...just trying to get some understanding. rolleyes.gif

Posted by: Macfive 03-Sep-2004, 09:06 PM
I'll have to do a little more checking, but I do not think an interactive program would be covered under our current license. There is probably a bigger fee associated with an interactive program.

Ok sleepy programming? biggrin.gif Requests?

I would be willing to try a week without the sleepy programming and instead replace it with our a variation of our standard broadcast that might include more soft music but with requests enabled. If listening numbers a greater during the time we could stick with it.

Also, will be monitoring # of requests and if possible will bump it up to 2 an hour. It just that we need to keep requests limited to a certain percentage, of which I have not figured out yet!




Posted by: Irish Stepper 03-Sep-2004, 09:21 PM
Thanks Mac! I appreciate all you do for this station.

I know that if it were just a matter of fees, then I'd be willing to donate more to be able to keep Celtic Radio the way it was before. I'm not sure if anyone else misses the old way enough to do the same, but I sure do! rolleyes.gif

Posted by: valpal 59 04-Sep-2004, 08:03 AM
I also miss it the way it was. My time on the computer is limited. I'm not going anywhere though. LOVE THIS PLACE. walkman.gif

Posted by: Macfive 04-Sep-2004, 02:07 PM
I'm going to go ahead and increase the # of requests for 2 every hour with still a max of 10 per day. Based on Friday's results of 22 successful requested plays I think we can afford a little more than that. (Maybe 1 hour and half of requests throughout the day).

The problem with our old request policy is that a single member could easily take up 20-30 mins on the broadcast with their requests. Also, it was possible for a member, under the old system, to have multiple accounts and get more requests than the allowed - which appears to have been part of the problem - which is really not fair to the other members that were abiding by the request limits.

We will probably settle on perhaps 4-6 hours of requests a day. It's great to hear the songs you like, but we do have new artists we'd like to play so if we let everyone request lots of songs we would never get to the new materials.

Thanks again for everyones feedback. This had been a good thread to review! thumbs_up.gif




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