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soup2006 
Posted: 07-Aug-2006, 02:30 AM
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Hi there
I live in Scotland and am using Blueyonder as an ISP whenever I try the home page the images are replaced by wee boxes with red crosses (i.e. cannot display images) I had another chap in Edinburgh who also used Blueyonder to try the Highland radio addy and he got the same as me he described it as the images have been moved but the home page hasn't been told but as people in America can see it fine, all I can think off is that the images have been moved to a server that BY is not allowed to access. Understand that the site has been updated recently so is this a teething problem and I should hang fire for a couple of days. Any thoughts.


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soup2006 
Posted: 07-Aug-2006, 11:39 AM
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UPDATE
Seems the images concerned are links (or roll over buttons) not stand alone images have recently updated my Java could it be something to do with that?

This is what I see : -
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Shadows 
Posted: 07-Aug-2006, 12:06 PM
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You may need to go to TOOLS, Internet Options, security, popups...

The add celticradio.net and celtichearts.net to the allowed websites.

Let me know if this helps.


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soup2006 
Posted: 07-Aug-2006, 03:56 PM
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Can see nothing to allow or block pop-ups.

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stoirmeil 
Posted: 07-Aug-2006, 04:16 PM
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Hi --

It may be a problem of speed and your own computer? I changed my avatar recently, and the old one shaped up to the dimensions of the one to come, but the image itself did not change for several days on my computer (although the computer in the library "saw" the new one fine).

Or not -- the lads know more about it than I do. sad.gif
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Shadows 
Posted: 07-Aug-2006, 04:23 PM
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QUOTE (soup2006 @ 07-Aug-2006, 04:56 PM)
Can see nothing to allow or block pop-ups.

user posted image

Go to Privacy or Advanced It is in one of those places!
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GunChleoc 
Posted: 08-Aug-2006, 12:44 AM
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It's in Privacy.


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soup2006 
Posted: 08-Aug-2006, 05:45 AM
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Can see nothing in Privacy either that deals with pop=ups, cookies yes but not pop-ups.

Had a look in Crazy Browser (an I.E. skin) and in there on block pop-ups celticradio is not mentioned.
Put the URL in a Blueyonder specific newsgroup and it has been reported there that others can't view these images/roll overs either so this strengthens my suspicion that it is something to do with BY .
Are those images kept on another server to the index html? Does this server perhaps block requests from BY (as BY are a major ISP that usually is a telly company [Telewest] and so has a lot of not so clued up users so they tend to have a lot of "zombie" machines and a lot of servers tend to block any machine with a BY IP)?
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CelticRadio 
Posted: 08-Aug-2006, 05:51 AM
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Unfortunately, in this day and age we can not have open access to everyone. I am not sure exactly why you are having this issue, but the graphic request must come from Celtic Radio. If you are using some sort of proxy server to request the graphics that is not going to work.

My suggestion is to see if a friends computer on another ISP works. If it does, then talk to your ISP, but before you do that make sure celticradio.net and celtichearts.com have full access to your computer.


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soup2006 
Posted: 09-Aug-2006, 02:43 AM
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All seems well this morning whatever was done seems to have done the trick.

Six people all on Blueyonder couldn't view this site properly so I decided to hang fire on changing anything on this machine and then this morning everything worked.
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zeryx 
Posted: 15-Aug-2006, 09:40 AM
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I have had this problem on and off over the past month but it seems to have resolved itself now. I'm also in Scotland but was with Pipex before, now with Orange so it doesn't appear to be an ISP specific problem.


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zeryx 
Posted: 15-Aug-2006, 11:09 AM
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Now I've said that I see I'm having problems again.

In Mozilla I see no graphics along the top bar (ie I can't see the drop down menus etc) and in Internet Explorer I'm just getting the boxes with the red X as previously described.
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zeryx 
Posted: 15-Aug-2006, 11:12 AM
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In Mozilla I see this

Attached Image. Works with IE only! (Click thumbnail to expand)
Attached Image (Works with IE Only)
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zeryx 
Posted: 15-Aug-2006, 11:15 AM
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in Internet Explorer I see this

Attached Image. Works with IE only! (Click thumbnail to expand)
Attached Image (Works with IE Only)
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CelticRadio 
Posted: 15-Aug-2006, 09:04 PM
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We offload alot of graphics to our secondary server which is hosted in California. It has a different address located at Celtichearts.com.

You need to open up any firewalls and blocking software for both CelticRadio.net and CelticHearts.com to get the site to work properly.

A good test would be to try and load the following URL in your browser, which is a little graphic banner of our NOW PLAYING song:

http://www.celtichearts.com/php/images/np-img.png

Try to get this image to load by adjusting your browser software or system software. If you can get this to run, the site should load flawlessly.
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