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Celtic Radio Community > Retro Computers > Tech Help |
Posted by: Blue_Rogue 14-May-2004, 01:30 PM |
I'm starting this for humor and customer frustration outlet. I think that anyone who understand and works on computers needs a place like this For instance; Had a cutomer of mine call me, he wanted help sending a picutre over e-mail. He was asking me what the address was, and I told him, told him how to add the picture to the body of the e-mail, then he sent it. But it came back undeliverible. He was doulbe checking the e-mail address (we have a long domain), he told me what he had, it was correct, then he said he would spell it out back to me. That when I found where he went wrong, instead of putting Office@......... He had typed Officeat.......... |
Posted by: Aragorn 14-May-2004, 02:33 PM |
Its funny, and I know what you mean . I have several customers who try to install memory into PCI slots and they keep telling me it will not fit, huh, go figure. This happens about 15 to 20 times a month. |
Posted by: Raven 14-May-2004, 02:58 PM |
this is a little off topic as one of my jobs where I work is tech on sound reinforcement equipment. The problem I run into is sort of the opposite as some different types of cable will plug in interchangeably and people that don't know the difference between a shielded cable and twin lead type will call and then argue the point with me when I figure out their problem. I get,"well the plug fits" I might ad that these are not consumers but the people selling the product in the stores as I work on a wholesale level |
Posted by: Aragorn 14-May-2004, 03:51 PM |
If the plug fits... Isn't that the truth. They try to cut corners whenever they can. It is real funny when they think they are smarter then you. |
Posted by: tsargent62 17-May-2004, 11:11 AM |
When I was in the Army I did user support. I got this call more than once: User: Sergeant, I can't get my document to print. Me: I hate to ask, but is your printer turned on? User: Yes. Me: Just humour me (I got to be known for that phrase), just reach around the back and check the switch. These were dot matrix printers that made a very distinctive sound then they started. Of course, I would hear that sound. User: Ok, it's printing now. Thanks! |