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> Is There A Problem ?, can not get to login page
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gandolf3339 
Posted: 18-Aug-2008, 07:57 PM
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my mistake
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CelticRadio 
Posted: 18-Aug-2008, 08:24 PM
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Hi Gondolf,

Looks like there might have been a problem with your account. Let's try it again. Sign-up here:

http://www.celticradio.net/medieval/signup.php

Make sure you are logged into CelticRadio.net before accessing that page. Well, it should give you a login page if you are not signed in.

Let me know if you can then access the game.


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valpal59 
Posted: 26-Aug-2008, 10:03 AM
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I signed up, but I cannot get the login page to come up. What am I doing wrong?


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macebreaker 
Posted: 26-Aug-2008, 12:27 PM
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It's a java based program so you need to make sure you have an up to date java client.

Not sure if that will fix your problem but its a step.
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CelticRadio 
Posted: 27-Aug-2008, 06:13 AM
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QUOTE (valpal 59 @ 26-Aug-2008, 11:03 AM)
I signed up, but I cannot get the login page to come up. What am I doing wrong?

Valpal, are you still having problems logging in?

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valpal59 
Posted: 28-Aug-2008, 10:57 AM
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Sorry, I was gone yesterday.
I still cannot get to the login page. It keeps me on the signup page. If I try to sign up again it says that I am already signed up.
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CelticRadio 
Posted: 28-Aug-2008, 07:05 PM
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Yes, it appears you are signed up.

Have you tried the login page here:

http://www.celticradio.net/medieval/login_status.php

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valpal59 
Posted: 29-Aug-2008, 09:46 AM
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Yes I have tried every link. It just keeps me on the create an account. When I hit login, right back to the create an account.
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CelticRadio 
Posted: 29-Aug-2008, 05:44 PM
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QUOTE (valpal 59 @ 29-Aug-2008, 10:46 AM)
Yes I have tried every link. It just keeps me on the create an account. When I hit login, right back to the create an account.

Of course it does. You have an unsupported member name.

Early in the year we announced that any member names with spaces in it would no longer be supported by the system.

No worries though. We can change your member name to not include any spaces. Just send us a technical support request.
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macebreaker 
Posted: 30-Aug-2008, 12:41 AM
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oh.. and here we thought it was a user or browser problem.
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valpal59 
Posted: 01-Sep-2008, 02:44 PM
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I will do that. Thanks for your help.
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valpal59 
Posted: 01-Sep-2008, 02:54 PM
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Could you let me know if you got my request? When I picked a subject, the screen disappeared. If not, could you take the space out of my username? Thanks.
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CelticRadio 
Posted: 01-Sep-2008, 06:43 PM
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QUOTE (valpal 59 @ 01-Sep-2008, 03:54 PM)
Could you let me know if you got my request? When I picked a subject, the screen disappeared. If not, could you take the space out of my username? Thanks.

We have updated your member name so it no longer contains a space. Remember when logging in your member name no longer has the space.

Let us know if you can now get into the game.
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valpal59 
Posted: 01-Sep-2008, 07:27 PM
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Yes, I can get in now. Thank-you. Now all I have to do is figure out how to play. Thanks again. thumbs_up.gif
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RebeccaAnn 
Posted: 01-Sep-2008, 08:08 PM
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"Of course it does. You have an unsupported member name.

Early in the year we announced that any member names with spaces in it would no longer be supported by the system.

No worries though. We can change your member name to not include any spaces. Just send us a technical support request. "

Is this the problem, why I can't get in? I can't tell if my name has a space or not in it. How do I send a technical support?
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