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> Web Pages Slow To Load, about 12-14seconds
MacEoghainn 
Posted: 29-Sep-2008, 04:39 PM
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Hi Paul,

First I should say I ended up here after trying to use the contact form. I'm not sure if that is a programmed function or a glitch? unsure.gif

Now for the rest of the story.....I am connecting to CR.net via a 3meg DSL connection at home and I have noticed that there is a 12-14 second lag when first arriving at CR.net and also when surfing between pages once onboard. I am also noting a similar lag at work on my employer's T1 service (both my DSL and my employer's T1 are ultimately traveling across equipment, wire, and fiber owned by Embarq before they leave my neck of the woods, don't know if that is part of the problem but I thought I'd mention it anyway). I see by watching the LEDs on my DSL modem the request being sent to CR.net, a long delay before a response, and then the page will load quickly after that.

Is this just me or are others experiencing a similar lag time?

Thanks!!!!

MacE


--------------------
MacE
AKA
Steve Ewing

I know that my Redeemer lives, and that in the end he will stand upon the earth. Job 19:25

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(descendants of Baron William Ewing of Glasgow, born about 1630)

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subhuman 
Posted: 29-Sep-2008, 07:13 PM
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Using windows?
Click on 'start' and select 'run'
type 'cmd' and hit enter
then type in 'tracert celticradio.net' and hit enter
tell us what the results are

Actually, easiest way to show results are to use the command 'tracert celticradio.txt >file.txt' then paste that file here.

For me, right now there seems to be some problems in the NYC area.


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CelticRadio 
Posted: 29-Sep-2008, 07:42 PM
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I'm not seeing any delays from page to page. We did recently moved our secondary server which loads graphics to a new data center in San Diego.

Subhuman is right, try a trace route to celticradio.net and to celtichearts.com and see what the results are.

Also, this is a just a shot in the dark, but with the economic crisis I know that alot of financial sites are getting hit bad and trading sites. Not sure if that could be partly related.

Let me know thought any changes for better or worse and report back here.


--------------------
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subhuman 
Posted: 29-Sep-2008, 08:55 PM
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QUOTE
Also, this is a just a shot in the dark, but with the economic crisis I know that alot of financial sites are getting hit bad and trading sites. Not sure if that could be partly related.

Actually it would explain why my trace dies out in NYC.
My first six hops are from Philadelphia to NYC, nothing over 35ms- so far, so good. Then after hitting NYC it's no response.
heck, here it is:
QUOTE
Tracing route to celticradio.net [66.92.78.217]
over a maximum of 30 hops:

  1    27 ms    2 ms    2 ms  dslrouter [192.168.1.1]
  2    27 ms    25 ms    25 ms  10.7.23.1
  3    26 ms    25 ms    24 ms  P9-0.LCR-07.PHLAPA.verizon-gni.net [130.81.136.72]
  4    36 ms    35 ms    35 ms  so-6-0-0-0.PEER-RTR1.NY111.verizon-gni.net [130.81.17.129]
  5    35 ms    35 ms    39 ms  so-0-3-1.mpr2.lga5.us.above.net [64.125.13.33]
  6    37 ms    36 ms    35 ms  xe-1-1-0.er2.lga5.us.above.net [64.125.26.166]
  7    34 ms    33 ms    33 ms  208.184.48.181.speakeasy.net [208.184.48.181]
  8    34 ms    33 ms    34 ms  110.ge-0-0.er1.nyc1.speakeasy.net [69.17.83.214]
  9    *        *        *    Request timed out.
10    *        *        *    Request timed out.
11    *        *        *    Request timed out.
12    *        *        *    Request timed out.
(rest of request timed outs removed to save space)

MacEoghainn, you're in Florida- so probably the default path to the main server in Massachusettes is similar to my path here. We're both pretty much following I-95 to MacFive's place. smile.gif
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MacEoghainn 
Posted: 30-Sep-2008, 05:17 AM
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Here are the results:


QUOTE
Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Steven Ewing>tracert celticradio.net

Tracing route to celticradio.net [66.92.78.217]
over a maximum of 30 hops:

  1    1 ms    <1 ms    <1 ms  192.168.3.1
  2    1 ms    1 ms    1 ms  192.168.2.1
  3    40 ms    39 ms    39 ms  74.4.112.1
  4    39 ms    39 ms    39 ms  fl-76-2-127-25.sta.embarqhsd.net [76.2.127.25]
  5    39 ms    39 ms    39 ms  host-237.embarqservices.net [74.5.253.237]
  6  119 ms    99 ms    58 ms  xe-10-3-0.edge2.Miami1.Level3.net [4.71.210.21]

  7    61 ms    57 ms    67 ms  ae-32-52.ebr2.Miami1.Level3.net [4.69.138.126]
  8    58 ms    57 ms    67 ms  ae-2.ebr2.Atlanta2.Level3.net [4.69.140.142]
  9    67 ms    71 ms    58 ms  ae-63-60.ebr3.Atlanta2.Level3.net [4.69.138.4]
10    80 ms    72 ms    72 ms  ae-2.ebr1.Washington1.Level3.net [4.69.132.86]
11    84 ms    71 ms    72 ms  ae-61-61.csw1.Washington1.Level3.net [4.69.134.1
30]
12    83 ms    72 ms    72 ms  ae-64-64.ebr4.Washington1.Level3.net [4.69.134.1
77]
13    77 ms    89 ms    89 ms  ae-3.ebr4.NewYork1.Level3.net [4.69.132.94]
14    78 ms    86 ms    90 ms  ae-64-64.csw1.NewYork1.Level3.net [4.69.134.114]

15    78 ms    77 ms    77 ms  ge-7-0.ipcolo2.NewYork1.Level3.net [4.68.97.14]

16    78 ms    77 ms    78 ms  166.90.136.34
17    80 ms    80 ms    81 ms  220.ge-3-0.er1.nyc1.speakeasy.net [69.17.83.202]

18    *        *        *    Request timed out.
19    *        *        *    Request timed out.
20    *        *        *    Request timed out.
21    *        * I gave up here

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Steven Ewing>tracert celtichearts.com

Tracing route to celtichearts.com [216.97.231.169]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.3.1
  2    1 ms    1 ms    1 ms  192.168.2.1
  3    39 ms    39 ms    39 ms  74.4.112.1
  4    39 ms    39 ms    39 ms  fl-76-2-127-25.sta.embarqhsd.net [76.2.127.25]
  5    39 ms    39 ms    39 ms  host-241.embarqservices.net [74.5.253.241]
  6    58 ms    58 ms    58 ms  xe-10-3-0.edge2.Miami1.Level3.net [4.71.210.21]

  7    67 ms    60 ms    58 ms  ae-31-51.ebr1.Miami1.Level3.net [4.69.138.94]
  8    68 ms    71 ms    71 ms  ae-2.ebr1.Dallas1.Level3.net [4.69.140.133]
  9    77 ms    71 ms    72 ms  ae-91-91.csw4.Dallas1.Level3.net [4.69.136.134]

10    76 ms    75 ms    76 ms  ge-6-1-0-99.bbr1.Dallas1.Level3.net [4.68.19.193
]
11  105 ms  104 ms  104 ms  as-2-0.mp1.SanDiego1.Level3.net [64.159.1.137]
12  105 ms  104 ms  111 ms  ge-6-0-0.gar1.SanDiego1.Level3.net [4.68.113.94]

13  102 ms  101 ms  102 ms  unknown.Level3.net [209.245.56.202]
14  102 ms  102 ms  102 ms  lwdc.ar06.g1-5.americanis.net [206.251.233.38]
15  102 ms  102 ms  101 ms  lwdc.ar06.gi9-25.host1.23680.americanis.net [209
.112.246.146]
16  103 ms  102 ms  103 ms  pyxis.lunarpages.com [216.97.231.169]

Trace complete.



The WWW is now really the World Wide Wait rolleyes.gif
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CelticRadio 
Posted: 03-Oct-2008, 05:25 AM
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Any update on this, improved performance or the same?
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MacEoghainn 
Posted: 04-Oct-2008, 06:24 PM
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QUOTE (CelticRadio @ 03-Oct-2008, 07:25 AM)
Any update on this, improved performance or the same?

No improvement. It took about 10 seconds from the time I clicked "quote" till the message editor window popped up so I could compose this response.
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CelticRadio 
Posted: 05-Oct-2008, 06:58 AM
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Can you try a trace route to celtichearts.com and see what results that returns.
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MacEoghainn 
Posted: 05-Oct-2008, 09:36 AM
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QUOTE (CelticRadio @ 05-Oct-2008, 08:58 AM)
Can you try a trace route to celtichearts.com and see what results that returns.

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>cd C:\

C:\>tracert www.celtichearts.com

Tracing route to www.celtichearts.com [216.97.231.169]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.3.1
2 1 ms 1 ms 1 ms 192.168.2.1
3 39 ms 39 ms 39 ms 74.4.112.1
4 39 ms 39 ms 39 ms fl-76-2-127-25.sta.embarqhsd.net [76.2.127.25]
5 39 ms 39 ms 39 ms host-241.embarqservices.net [74.5.253.241]
6 58 ms 58 ms 57 ms 4.71.210.21
7 59 ms 58 ms 67 ms ae-31-51.ebr1.Miami1.Level3.net [4.69.138.94]
8 70 ms 72 ms 71 ms ae-2.ebr1.Dallas1.Level3.net [4.69.140.133]
9 69 ms 70 ms 71 ms ae-91-91.csw4.Dallas1.Level3.net [4.69.136.134]

10 76 ms 75 ms 76 ms ge-6-1-0-99.bbr1.Dallas1.Level3.net [4.68.19.193
]
11 109 ms 104 ms 104 ms as-2-0.mp1.SanDiego1.Level3.net [64.159.1.137]
12 104 ms 104 ms 104 ms ge-6-0-0.gar1.SanDiego1.Level3.net [4.68.113.94]

13 103 ms 102 ms 102 ms unknown.Level3.net [209.245.56.202]
14 102 ms 102 ms 101 ms lwdc.ar06.g1-5.americanis.net [206.251.233.38]
15 120 ms 102 ms 102 ms lwdc.ar06.gi9-25.host1.23680.americanis.net [209
.112.246.146]
16 104 ms 103 ms 102 ms pyxis.lunarpages.com [216.97.231.169]

Trace complete.

C:\>tracert celtichearts.com

Tracing route to celtichearts.com [216.97.231.169]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.3.1
2 1 ms 1 ms 1 ms 192.168.2.1
3 40 ms 39 ms 39 ms 74.4.112.1
4 156 ms 40 ms 39 ms fl-76-2-127-25.sta.embarqhsd.net [76.2.127.25]
5 39 ms 39 ms 39 ms host-241.embarqservices.net [74.5.253.241]
6 58 ms 57 ms 57 ms 4.71.210.21
7 60 ms 58 ms 64 ms ae-31-51.ebr1.Miami1.Level3.net [4.69.138.94]
8 72 ms 71 ms 72 ms ae-2.ebr1.Dallas1.Level3.net [4.69.140.133]
9 79 ms 71 ms 72 ms ae-91-91.csw4.Dallas1.Level3.net [4.69.136.134]

10 76 ms 75 ms 76 ms ge-6-1-0-99.bbr1.Dallas1.Level3.net [4.68.19.193
]
11 104 ms 104 ms 104 ms as-2-0.mp1.SanDiego1.Level3.net [64.159.1.137]
12 104 ms 104 ms 104 ms ge-6-0-0.gar1.SanDiego1.Level3.net [4.68.113.94]

13 102 ms 102 ms 102 ms unknown.Level3.net [209.245.56.202]
14 102 ms 102 ms 101 ms lwdc.ar06.g1-5.americanis.net [206.251.233.38]
15 102 ms 102 ms 102 ms lwdc.ar06.gi9-25.host1.23680.americanis.net [209
.112.246.146]
16 103 ms 106 ms 104 ms pyxis.lunarpages.com [216.97.231.169]

Trace complete.

C:\>

Did it twice just for fun! wink.gif
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CelticRadio 
Posted: 05-Oct-2008, 10:10 AM
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Are there any other people having this issue. I wonder if it is something with our internet provider - SpeakEasy - who recently was purchased by BestBuy.

Part of the problem is the cost to run a website - we are trying our best to keep costs down by using different methods, but this could have the unintended effect to cause problems such as these.

We are looking at a possible $300-$400 a month to upgrade our line, so we are going to have to sell alot more premium accounts in order to do that! I hope we can sometime so that everyone has a speedy connection to our site.

Seems to be though these companies charge way to much for this bandwidth and that discourages innovations.
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MacEoghainn 
Posted: 06-Oct-2008, 12:16 PM
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Paul,

While goofing off at work I ran traceroute to celticradio.net and celtichearts.com.

Here are the results:


C:\>tracert www.celticradio.net

Tracing route to www.celticradio.net [66.92.78.217]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms uslec-IPAddress redacted.cust.uslec.net [IP address redacted]

2 9 ms 9 ms 9 ms uslec-66-255-88-217.cust.uslec.net [66.255.88.21
7]
3 8 ms 8 ms 8 ms ge-1-0-0-300.core02.ftmyfl01.paetec.net [169.130
.99.130]
4 120 ms 89 ms 13 ms so-0-1-0.core01.miapfl01.paetec.net [169.130.80.
121]
5 33 ms 28 ms 18 ms po-5-0-0.core01.mianfl01.paetec.net [64.80.253.1
85]
6 75 ms 12 ms 59 ms gi-2-0-0-2.gw01.mianfl01.paetec.net [66.251.44.4
]
7 29 ms 13 ms 15 ms ge-4-4.r03.miamfl02.us.bb.gin.ntt.net [130.94.19
5.113]
8 326 ms 496 ms 14 ms xe-0-2-0.r20.miamfl02.us.bb.gin.ntt.net [129.250
.2.178]
9 42 ms 42 ms 42 ms as-2.r20.asbnva01.us.bb.gin.ntt.net [129.250.3.8
]
10 43 ms 42 ms 41 ms ae-0.r21.asbnva01.us.bb.gin.ntt.net [129.250.2.1
7]
11 47 ms 49 ms 48 ms as-0.r21.nycmny01.us.bb.gin.ntt.net [129.250.2.8
]
12 46 ms 45 ms 45 ms p16-3-0-0.r01.nycmny03.us.bb.gin.ntt.net [129.25
0.3.85]
13 48 ms 47 ms 46 ms po-2.r02.nycmny03.us.bb.gin.ntt.net [129.250.5.1
02]
14 45 ms 47 ms 47 ms ge-2-0-0.r1.nyc.swishmail.com [129.250.192.86]
15 47 ms 47 ms 47 ms 220.ge-3-0.er1.nyc1.speakeasy.net [69.17.83.202]

16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * *


C:\>tracert www.celtichearts.com

Tracing route to www.celtichearts.com [216.97.231.169]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms uslec-IP address redacted.cust.uslec.net [IP address redacted]

2 9 ms 10 ms 9 ms uslec-66-255-88-217.cust.uslec.net [66.255.88.21
7]
3 8 ms 10 ms 8 ms ge-1-0-0-300.core02.ftmyfl01.paetec.net [169.130
.99.130]
4 13 ms 13 ms 13 ms so-0-1-0.core01.miapfl01.paetec.net [169.130.80.
121]
5 14 ms 14 ms 14 ms po-5-0-0.core01.mianfl01.paetec.net [64.80.253.1
85]
6 15 ms 13 ms 12 ms gi-2-0-1-13.gw01.mianfl01.paetec.net [66.251.44.
197]
7 13 ms 13 ms 13 ms gi1-3.ccr01.mia01.atlas.cogentco.com [38.112.26.
121]
8 38 ms 38 ms 38 ms te8-2.mpd02.iah01.atlas.cogentco.com [154.54.24.
197]
9 39 ms 38 ms 38 ms te8-1.mpd01.iah01.atlas.cogentco.com [154.54.2.1
41]
10 54 ms 42 ms 44 ms te4-1.ccr01.aus01.atlas.cogentco.com [154.54.1.6
5]
11 63 ms 65 ms 63 ms te4-1.ccr01.phx02.atlas.cogentco.com [154.54.1.1
66]
12 72 ms 72 ms 72 ms te4-1.ccr01.san01.atlas.cogentco.com [154.54.7.8
6]
13 73 ms 73 ms 73 ms vl3806.na21.b006590-1.san01.atlas.cogentco.com [
66.28.67.74]
14 77 ms 76 ms 74 ms 38.104.122.58
15 75 ms 74 ms 75 ms 38.100.237.210
16 74 ms 75 ms 75 ms 38.96.20.2
17 77 ms 76 ms 75 ms pyxis.lunarpages.com [216.97.231.169]

Trace complete.


The access time from work is more in the 5-6sec range, not the 10-14sec I'm seeing at home.
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CelticRadio 
Posted: 06-Oct-2008, 10:12 PM
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Looking for a few more people to run this same test and see if they are getting these time out errors.
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Leelee 
Posted: 06-Oct-2008, 10:28 PM
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Tracing route to celticradio.net [66.92.78.217]
over a maximum of 30 hops:

1 * * * Request timed out.
2 60 ms 53 ms 55 ms rc1ar-ge6-0-0-8.ed.shawcable.net [64.59.189.18]

3 70 ms 68 ms 67 ms rc2bb-pos0-0-2-0.vc.shawcable.net [66.163.77.222
]
4 70 ms 72 ms 78 ms rc2wt-pos1-0.wa.shawcable.net [66.163.76.142]
5 72 ms 74 ms 87 ms paix.ge-0-2-0.cr1.sea1.speakeasy.net [198.32.134
.49]
6 139 ms 129 ms 129 ms so-1-1-1.cr1.nyc1.speakeasy.net [69.17.81.137]
7 137 ms 126 ms 128 ms 110.ge-0-0.er1.nyc1.speakeasy.net [69.17.83.214]

8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
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MacEoghainn 
Posted: 07-Oct-2008, 05:11 AM
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Paul,

While "investigating" this over the weekend I downloaded a program called VisualRoute Lite and it indicated the timeouts when it hit the speakeasy servers was most likely because of a firewall.
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Posted: 07-Oct-2008, 05:44 AM
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Yes, I was about to just post that some places are actually impossible to run a trace because of firewalls.

What we would like to know if anyone else is experiencing a 5-15 sec delay on going from page to page. It is most likely that these tests above are meaningless given the fact that there is probably a firewall between us and the web which only allows certain traffic.

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